I ordered a portrait back in January 2024 and was sent through the image for approval 2 weeks later. The email went to my junk folder so it took me a couple of days to see it. I had rejected the proof as I wanted to change the image and understood that I would have had to pay for it. But to this day, I have never received a response or reply to any of my communications which I have done so via their website, instagram and facebook about 6 times now. I even contacted Consumer Affairs because 3 months later, I have not received a response. I ordered once before with absolutely no issue so I don't know if this business is still running, I wouldn't risk ordering from them in case you never get your product!
It came out amazing, literally Inlove and obsessed !!
Also had really great communication, which was convenient .
And the ability to have one last check before production starts is so good, because I was able to make last minute changes that I wanted
I love the product i ordered! i gave it to my mum for christmas and she loves it too. It looks a lot like my dog the artists captured her beautifully :))
I ordered a framed portrait of my family dog for my parents’ Christmas present and I am absolutely in awe of how incredible the portrait turned out. The likeness to the original photo was uncanny and my parents loved the portrait so much. I loved that I was kept up to date throughout the ordering process and everything was very professional.
Got one done of my partners dog for his mum and she absolutely loved it! It looked exactly like her and it brought her to tears. We were so happy with it.
The process of ordering this was so simple and effortless and then delivery was quick. We are so in love with the final products and could not recommend this company and service enough. We got the A1 size and it was a little bigger than I thought but still love it.